East Syracuse, NY - Asbestos & Environmental Consultant Corporation (AECC) had been working with several other IT consultant firms in the past, spent both time and money with each and had limited results.
Working with ICTG, LLC has allowed a more productive and result driven support offering and in the end has made a considerable cost differance and value for AECC.
ICTG, LLC has completed the following tasks in a short period of time:
- Centralized file management
- Low cost backup solutions
- Website migration to CMS based solution to allow AECC to update their own website
- Free Support desk assistance
While some companies may prefer to keep on a full-time employee for such jobs, most prefer IT outsourcing as a supplimentary option or use it as a substitute instead, for the flexibility, quality service, improved skills level and cost-effectiveness that outsourcing offers. In-house IT experts are not always highly skilled, with many doing IT work in addition to their primary tasks and job description. Whether you have a small company that requires once off IT solutions when the need arises or a large corporation requiring regular service – IT outsourcing offers an excellent way to ensure a job well done, with plenty of additional benefits on offer.
The main benefits for IT outsourcing include the following:
- Skilled technicians who are kept up to date in the latest IT technologies – rather than having to send your IT expert on courses, you can instead call your IT consultants, knowing that they uphold high training standards, with a range of technicians on board who are skilled in a wide range of IT areas.
- Save on parts, software and other related products – most IT companies have excellent rates that are negotiated through their trusted supplier network. This means getting discounted rates on products ranging from software to hardware and essential items. Hind site value in that the right choice is made before purchasing either hardware or software.
- Cost-effective from a long-term aspect – rather than paying a full salary for an in-house IT specialist, you instead pay an hourly rate only for work that you require that month. An even more affordable option would be a managed IT services company, who do not perform after hours work, therefore cutting out added costs.
- Focus on your primary tasks and core business – rather than having a ‘jack of all trades' type divide their time between IT tasks and their regular work, you will have staff able to focus on their jobs without spending time on IT services that they may not be able to resolve without certain skills.
- Overall improvement in functioning and office productivity – rather than having someone disrupt their own schedule and other staff members' schedules, outsourced IT is done quickly and simply – cutting out time wastages.
- Access to a wide range of cutting-edge technologies and skills areas – outsourced IT specialists are equipped with a broad and intensive range of skills, with the latest programming and hardware expertise, ensuring a job very well done with new and improved technologies implemented rather than dated skills that your in-house IT expert may possess.
- Establish long-term, strategic relationships with world-class IT companies to gain a competitive edge – once you have found the right IT company, you will be able to enjoy excellent outsourcing solutions for years to come.
- Save on manpower and training costs – rather than having to train employees to take on the IT expert role, you will be able to simply call out your outsourced IT service experts to handle any task – from computer crashes to network issues.
- Increase customer satisfaction – computer issues can affect client or customer relations if problems are not resolved quickly and effectively. Outsourcing your IT needs ensures a professional and fast resolution of problems, without leaving your customers waiting around in the case of dropped internet or other issues.
- Simple and easy way to manage your IT needs – most IT outsourcing companies work by charging only for work done, meaning you only call when you need IT services.